privacy statement
Privacy Statement for Personally Identifiable Information of Jasu Wonder World
Updated: May 1st, 2020
Jasu Wonder World (referred to as "we", "us", "JWW" or "Company") is committed to protecting your privacy
and processing your personally identifiable information (referred to as "PII" or "personal data" or "personal
information") with transparency. The PII we collect and process depends on the purpose of your visit and the
service or services you have purchased or otherwise agreed to receive from us.
This privacy statement for personally indentifiable information:
provides an overview of how JWW collects and processes your personal information and
informs you about your rights according to the local laws for the protection of personal information and
the European Union's General Data Protection Regulation (GDPR).
is addressed to natural persons who are either existing or prospective clients of the Company
or are authorized representatives / assignees, or the beneficial owners of legal or natural persons who
are existing or potential clients of the Company
is addressed to natural persons who had a business relationship of this nature with the
Company in the past
contains information regarding when your PII will be conveyed to / exchanged with other
companies or subcontractors of the Company and other third parties
For the purposes of this statement, personal information is understood to be any information which is relevant
to you, with which your identity is or can be identified and which include, for example, your name, email
address, physical address, VAT number, IP address (only when we have collected it in conjunction with
directly identifying information) or the information you submit in your private tickets.
1. Who are we
JWW is a limited company registered in Rovaniemi, Finland with the purpose expending and valorizing the
artwork of Jasmine Hintsala through the creation of a multitude of products. Our registration number
FI27867421
If you have any questions about your use of personal information you can contact us through the Contact Us
form of our site or by emailing Jasu at
If you want a copy of your personal information kept on file ("data portability right") or delete the personal
information we keep on file for you ("right to be forgotten") please log into our site and use the Data Rights
menu item.
2. Which personal information we process and
where do we collect it from
We collect personal information of our current and prospective clients through our web site. We never collect
information in person, through any other means or using a third party representative.
Invoicing information. In accordance to the local tax laws and the European Union's VAT and invoicing
directives we collect the following personal information: your name, email address, physical address,
company name (if applicable), company activity (if applicable), VAT number (if applicable), IP address, country
based on your IP address and the User Agent string of the web browser you used when subscribing. This
information is used to generate the legally stipulated invoice upon successful payment of your purchase and
for proving your country of origin should it be required in accordance to the European Union's VAT directives.
IP address. Your IP address is temporarily collected whenever you are accessing our site in our web server's
logs, our security software's logs and our download system's logs (only when downloading through our site or
when downloading updates to our for-a-fee a.k.a. Professional editions of our software). This information is
used to ensure the security of our web site and to prevent abuse. IP address information is not directly
identifiable information but if it's stored in conjunction with your user account ID it might be an indirect
identifier.
Support ticket information. Any identifiable information you provide when requesting support through our
ticket system's private tickets feature including but limited to connection information to your site(s) and any
other personally identifiable information you may volunteer. We use that information to provide you with
technical and account support and, generally, to answer your questions and address your requests. Please
note that when filing a public ticket or when you are providing your ticket system signature you have no
reasonable expectation of privacy and as such any information volunteered in a public ticket is not subject to
our privacy statement.
Contact form information. Any information you volunteer by submitting a contact form through this web site's
Contact Us page. We use this information to respond to your requests.
Two Step Verification / account security. Information provided or generated in the course of setting up and
using the Two Step Verification system for securing your account's log in. We use this information only for
providing the Two Step Verification functionality of our site. Two Step Verification information is not directly
identifiable information but if it's stored in conjunction with your user account ID it might be an indirect
identified.
3. Whether you are legally obliged to provide us
your personal information
Providing your invoicing information is legally required in accordance to the European Union's VAT directive
and its incorporation to local tax laws. It is unlawful for us to let you make a purchase without issuing an
invoice which requires this information. Information not printed on the invoice (IP address, country based on
your IP address and your User Agent string) are also required for the same reason, to prove your country of
origin for purposes of applying the correct VAT rate.
Your IP address in the context of security and abuse prevention is specifically exempt from requiring your
consent per the European Union's GDPR. We are legally required to ensure the security of your personal
information through any appropriate technical means and that includes collecting your IP address in that
context.
Any other personal information is volunteered by you in order for us to be able to provide our services to you.
You are not legally required to provide it but unless you do we won't be able to provide you the services
agreed upon. Simply put, if you don't tell us what the problem is and give us the means to reproduce and
troubleshoot it we can't do anything for you except tell you to read our documentation.
4. Why we process your personal information
and what is the legal basis
As we mentioned already, we process your personal information with transparency and as such we process
your personal information per the GDPR and the local data protection laws for one of the following reasons:
4.A. Contractual obligations
We process your personal information to carry out the sales and creation of whatever product we have agreed
to create or selling in our online shop.
When you create your account with us, our website will automatically classify you as a website user ant will
most likely subscribe you automatically to our newsletter. You can delete your newsletter subscription at any
time. logging in we automatically process your PII to protect you against unauthorized access to your account
and ensure your account safety. We also display you parts of your PII for reasons of personalization of our
site's pages and ensuring that it's clear who is the currently logged in user.
When you ask for an username reminder or password reset we automatically process your PII to provide the
service requested.
When downloading our eBooks we are automatically processing your PII to make sure that you have
purchased access to the software you are trying to download and ensure that your account is not being
abused.
When using our support ticket system we process your PII to reply to your request. We also automatically
process your PII to send you automated email notifications about the handling of your request.
When using our contact form we process your PII to reply to your request. We also automatically process your
PII to send you automated email notifications about the handling of your request.
When you are a subscriber we automatically process your PII send you automated transactional emails, i.e.
reminders about your subscription expiration and any changes in your subscription's status with us.
4.B To comply with a legal obligation
There are certain obligations in accordance to local and international laws, as well as Directives issued by the
European Union. These legal obligations require the processing of your personal information. In other cases
we may receive a court order or otherwise be legally obliged to process or convey your personal information
to third parties.
When you are subscribing we automatically process your PII to issue the legally required invoice and send
you automated emails with the invoice and information about your purchase. The invoicing information is also
sent to our Accountants and Auditors to comply with local tax regulations.
4.C To protect our interests
We process your personal information to protect the legal interests of us and others.A legal interest exists
when we have a business or commercial reason to use your information. Even then it must not be against
what is fair to you and your best interests. Examples of such processing are as follows:
In case of a suspected abuse or an attempt to compromise, deteriorate, disrupt or otherwise interfere with of
our services we may process PII to identify the perpetrator and pursue redress. Such steps may for example
(not an inclusive list) include contacting the suspected offender or pursuing the matter legally.
In rare occasions we may send you a personal, manual email to address a concern regarding your
subscription e.g. if there is an unexpected problem with your payment as we are notified by the company
processing the payment.
In case of a serious security issue in our software where a public announcement is deemed inadequate we
may send you an email informing you of the situation, the risks and what you can do.
4.D Because you have given your consent
If you have explicitly provided your consent the processing of your personally identifiable information draws its
legality upon your explicit consent. You have the right to withdraw your consent at any time. However, any
processing which took place before your consent's withdrawal is not affected.
5. Who are the recipients of your personal
information
While fulfilling our contractual or legal obligations your your personally identifiable information may be
conveyed to our partners and subcontractors. These providers and suppliers are in contract with JWW with
which they are obliged to uphold the confidentiality and protection of your personal information in accordance
to the local data protection laws and the GDPR.
The recipients of your personal information are as follows.
1. PayPal (Europe) S.à r.l. et Cie, S.C.A. 5th Floor, 22-24 Boulevard Royal, Luxembourg, 2449,
LUXEMBOURG. They process payment for us. Any PII submitted to them is subject to their own
privacy policy. We only convey PII to them for pre-filling the payment form when you explicitly select
them as a payment processor and click on they Pay Now button on our site.
2. Google, Inc. 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Provides analytics
for our site. Only anonymized information is sent to Google. Evan as such, it's unclear whether they
should be listed as a data processor. The only way to resolve ambiguity is to list them here but clearly
state that to the best of knowledge and technical ability we do not send any personally identifiable
information to them.
6. Remittance of your PII to a third party
country or international Organization
Your personal information may be conveyed to third countries (countries outside the European Economic
Area) in certain cases, e.g. payments made using a non-EEA payments processing company or support
provisioning by our non-EU subcontractors, or whenever this is mandated by law or if you have explicitly
consented. All the Processors are obliged to comply and conform to the European Union's data protection
norms and provide appropriate assurances regarding the remittance of of your personal information according
to Article 46 of the GDPR.
7. To which extent is there automated decision
making, including profiling
In general, in the course of the creation and carrying out a business relationship we do not use automated
decision making. The only automated actions are as follows:
1. Application of the correct VAT rate. This is legally mandated and it's based on your country of
origin. This does use your personal information (IP address and country kept in your user profile)
2. Application of early renewal discounts. If you are renewing an existing subscription before it
expires we will apply a discount automatically. However, this does not use your personal information,
just the fact that you have an active subscription with us.
In general, we do not perform any kind of automated profiling of our clients and web site visitors. We provide
the same service to everybody. In case of an abnormally high number of downloads, support tickets or other
signs of potential abuse we may process your PII on file to create a profile of your usual behavior to determine
if there is a potential problem with your account.
8. How we deal with your personal information
for marketing purposes and whether we use
profiling for such activities
In general, we do not base our marketing activities on the personal information we have collected from our
clients. We do not perform personalized marketing and we do not make use of profiling for marketing
purposes.
Aggregate information, such as the amount of income from each country, may be used to influence our
marketing activities. However, no personally identifiable information or pseudonymized information will be
used for these activities.
If we want to make a marketing campaign which includes your personally identifiable information, e.g. naming
you as the recipient of a raffle, we will seek your explicit consent. In this case you have the right to withdraw
your consent at any time. Any processing taking place or marketing campaigns launched before your consent
withdrawal shall not be affected.
9. How long do we keep your personal
information
We retain your personal information for as long as we have a business relationship with you as evidenced by
the existence of an active subscription or a log in to your account.
We are legally required to retain your invoicing information, both as an off-line backup and in the custody of
our auditors, for a period of up to TEN (10) years after your purchase.
After SIX (6) months after the termination of our business relationship (explicitly: the expiration of your last
subscription with us or your last log in to our site, whichever comes later) the following actions will be taken:
Your invoices and invoicing information will be removed from our site (we wills till keep the off-
line copies as explained above). A pseudonymized, non-identifiable record of your purchase will be
kept for statistical purposes.
Your user account will be pseudonymized and locked to make logging in impossible.
Your private tickets will be permanently removed and you will forever lose access to them.
Please note that your public tickets remain intact. Moreover, your ticket system signature is removed.
Any record of your downloads history is removed from our site (as long as the downloads took
place while you were logged in; or downloads and updates obtained using a valid at the
time Download ID).
Other logs which may contain personal infomration such as server access logs and security logs are kept for
up to FOURTEEN (14) months.
We may retain your personal information longer than that for regulatory, technical or legal reasons.
Your information may be stored longer than that in encrypted backups. However, we have technical means in
place to remove your PII upon restoring those backups unless otherwise legally required, e.g. in assisting a
criminal investigation.
10. Your data protection rights
You have the following rights with regards to the personally identifiable information we keep on file for you:
Access your personal information. This lets you for example get a copy of the personal data we
keep on file for you and confirm that we are processing it legally. You can request a copy of your data
through the Data Rights menu item on our site after logging into our site.
Request the correction of the personal information we keep on you. This allows you to correct
incomplete or inaccurate information we keep on file for you. This can be done from the My Profile
menu item on our site after logging into our site. Please note that correcting your invoicing information
is only possible when purchasing a subscription and the correction is only applied to newly issued
invoices only. This is a legal requirement.
Ask for the deletion of your personal information (a.k.a. "right to be forgotten"). This lets you
request that we delete your personal information when there is no real reason for us to process it.
Kindly note that this is impossible for 60 days since your last purchase for taxation reporting reasons.
Object to processing your personal information (a.k.a. "right to objection") when we base our
processing on protecting our interests’ bit there is something special in your situation which makes you
want to object to the processing for this reason. If you object, we will no longer process your personal
information unless we can prove pressing legal reasons for the processing which trump your interests,
rights and freedoms. Please note that this is largely inapplicable to our business relationship since our
processing is done either on a legal basis, your explicit consent or is exempt from the GDPR
protections (e.g. keeping an IP log for security reasons).
You have the right to object in cases where we process your personal information for reasons
of direct marketing. This also includes profiling, to the extent that this is used for direct marketing. This
is also inapplicable to our business relationship since we do not engage in direct marketing.
Ask the limitation of the processing of your personal information. This allows you to ask us to
limit the processing of your personal information, that is to use it only for specific cases, if:
they are inaccurate;
they have been used illegally but you do not wish us to delete them;
they are no longer necessary but you want us to retain them for their use in potential
legal demands;
you have asked us to stop using your personal information but you are waiting us to
confirm if we have legal reasons to use them.
Ask for a copy of the personal information pertaining to you in a structured, commonly used
and machine-readable format, to convey this information to other organizations. You may also request
that we directly convey that file to another organization of your choice. This is also known as "data
portability right".
Withdraw your consent regarding the processing of your personal information at any time.
Please note that withdrawal of your consent at any time does not invalidate the legality of the
processing based on your consent before that was revoked or withdrawn by you.
To exercise any of your rights we kindly ask you to use the tools offered on our site after logging in.
Alternatively, or if you have questions about the use of your personal information from us, you can contact us
through the Contact Form and use the appropriate contact category. Or you can contact our Data Protection
Officer directly as explained earlier in this document.
According to the law, we will reply to your requests promptly and within 30 business days. If you have not
received a reply from us for over three weeks (21 days) please retry contacting us with alternate means; most
likely your request never reached us. Kindly note that we reserve the right to direct you to our site's tools and /
or this Privacy Statement if your concern is readily addressed by it. Per the law, we reserve the right to not
reply to your requests if they are too often or are otherwise in abuse of the provisions of the law.
Right to file a complaint
If you have exercised some or all of your rights to data protection and you still feel that your concerns about
the way we use your personal data have not been addressed satisfactorily by us, you have the right to file a
complaint by filling in the Contact Us form on our site. You also have the right to file a complaint with the Office
of the Personal Data Protection Commissioner. On the relevant website you will find information on how to file
complaints.
11. Changes in this Privacy Statement
We may periodically modify or amend this privacy statement.
When this happens, we will change the date on the top of the page and keep a change log at the end of this
page. We do not have the technical means to notify our clients about any changes. We recommend that you
re-examine this statement periodically so that you are always updated on the way we process and protect
your personal information.
12. Cookies Policy
Our site uses small text files, known as Cookies, to enhance your experience and work better.
To learn more about the use of cookies on our site please consult our Cookies Policy. Links to this statement,
our Cookies Policy and our Terms of Service can be found at the bottom of every page of our public (meaning:
no user logged in yet) site.
NOTICE: The European Union's General Data Protection Regulation 2016/679 is in effect on May 25th 2018.
Until then the Laws for Processing Personal Data Information (Protection of the Individual) from 2001 to 2012
are still in effect.
Changelog (changes made to this page)
April 2018: Initial version
May 1st, 2018: Rewritten with the wording and sections required by the European Union
A "cookie" is a small text file stored on your computer by web sites you have visited. Cookies are used to
provide the visitors of web sites access to different features and functionalities. The information contained in
the cookie can be used to monitor the way you are using the Internet. According to the European Union's e-
privacy directive all of our visitors must have access to information which declare that this site is using cookies
and describe the reason they are used. Visitors must also consent to the use of these cookies.
This web site is using the following cookies:
Cookie name Purpose Type
717812da5eb234620ad21cbcbdbe0ecb
Session ID cookie. Used by our site's software
(Joomla) to identify your current session and
allow logging in to our site, remember which
country you selected to view prices for etc.
Mandatory
joomla_user_state Used by our site's software (Joomla) for
purposes of logging into our site. Mandatory
cookieconsent_* Used to remember whether you have
consented to using cookies on our site Mandatory
_ga_gid_gat
Google Analytics. Third party cookie used in
collecting information about the way visitors
are using our web site.
Analytics
Google Analytics
This web site makes use of the "Google Analytics" third party analytics tool to gather information about the
way visitors use ths site. The "Google Analytics" tool makes use of cookies to collect anonymous (aggregate)
information about the way visitors use the site, such as the number of page views, how visitors reached our
site and how many times they have visited our site. This information is used to improve our visitors'
experience using our web site. The information generated by your visit is collected by Alphabet Inc. (formerly
Google Inc.).
Our site is using IP address anonymization for the "Google Analytics" tool. This means that the last octet of
IPv4 IP addresses and the last 80 bits of IPv6 addresses are replaced by zeroes before they are sent to and
collected by the third party "Google Analytics" service. The replacement takes place in the memory of your
web browser and is never stored on disk or transmitted over the network. Therefore your IP address is never
recorded permanently as a result of our use of "Google Analytics ".
YouTube
This web site makes use of the third party video streaming service "YouTube" to display videos, e.g. in the
Videos section of our site. This site is using the "youtube-nocookies.com" domain name to display these
videos. Per YouTube's documentation this means that no cookies will be sent to your browser.
Please note that on some older browsers which use Adobe Flash (instead of native HTML 5 video) to stream
video it is possible that a different kind of cookies, called "Flash cookies", will be stored on your computer for
purposes of allowing you to stream video and keep track of your video preferences e.g. closed captioning,
position in the video, volume level etc.
We recommend that our visitors do NOT enable the Adobe Flash plugin on their browsers for reasons of
privacy and security. All modern browsers support HTML5 video which is a safer alternative that does not rely
on cookies to deliver video.
How to avoid cookies
Our site gives you the option to consent to the use of cookies when you first visit our site. Moreover, you can
revoke or give again your consent at any time through the clearly marked controls at the bottom of every page
of our site. If you revoke your consent only the cookies marked as Mandatory above will be sent to your
browser.
Please note that revoking consent does NOT remove third party cookies from your web browser since there is
no technical means to do so (third party cookies are managed by third party sites; as such, Jasu Wonder
World has no control over their expiration and presence on your web server). Please remember to delete such
cookies manually.
If you prefer to reject cookies by default, you can change your web browser settings to that effect. All major
browsers let you either reject cookies by default or ask you if you want to accept cookies. All major browsers
allows you to review and / or delete cookies which have been stored on your computer in the past. Moreover,
we strongly recommend that you turn on the Do Not Track feature on your browser. For more information
please refer to the documentation of your web browser.
Kindly note that rejecting the cookies marked above as Mandatory will make it impossible for you to use our
site properly. It will make it technically impossible to log into our site. We would like to kindly remind you that
this is not an acceptable reason for a refund since the liability for your inability to use our services lies with
you, not us.
Non-legally binding commentary a.k.a. "what to
do to protect my privacy and security"
We take your security and privacy very seriously. After all, our company makes security software for web sites.
We only use cookies for the absolutely essential functions of our site such as logging you in. We do not track
you, we don't let others track you on our behalf and we'd rather die in a fire than sell, rent or otherwise give
your information to anybody else (unless we are obliged by some law to do so, e.g. giving your invoicing
information to our accountant to prepare the tax forms stipulated by law).
Most of the wording in this document is required by the European Union to be present. In our opinion,
disabling cookies altogether is an impractical solution. Sure, sites do work without cookies but they are no fun
to use: they can't remember who you are, therefore simple things like logging in cannot possibly work. Even
the EU recognizes that and considers sessions and login cookies as exempt from its draconian privacy laws.
A better, practical alternative which ensures a smooth web experience and a high degree of on-line privacy
can be achieved by using the Electronic Frontier Foundation's Privacy Badger extension for most major
browsers. On top of that, enabled the Do Not Track feature of your browser. Moreover, use an ad blocker or
use the ad blocking features of your browser to dodge advertisements and their potentially tracking behavior
(or, worse, delivery of zero day exploits through malicious advertisements). Finally, use a script blocker, such
as NoScript, to review the scripts used by various web sites and only accept the scripts coming from the site
you are visiting (and its Content Delivery Network a.k.a. CDN where applicable). This is what our developers
are doing to protect their on-line privacy on a daily basis.
Wonder SHOP – terms and conditions
1. General terms and conditions
Wonder SHOP is an online store of Jasu Wonder World, a company founded by Jasmine (Jasu) Hintsala (business number 2786742-1). Wonder SHOP runs on www.jasuwonderworld.com. These general terms and conditions are applied between Wonder SHOP and its Clients.
By using Wonder SHOP, ordering products on the online store or registering as a user, the Client accepts these general terms and conditions and agrees to act according to them. Wonder SHOP online store is presented to the Client the way it is at any given moment on www.jasuwonderworld.com
2. Consumer protection
The Client of Wonder SHOP can be a private individual (will be referred to as “regular customer”) or a company/commune (will be referred to as “business customer”). The interaction between Wonder SHOP and the regular customer is also defined by the consumer protection legislation, that is valid at the given time. The interaction between Wonder SHOP and a business customer is primarily defined by these general terms and conditions and secondarily by the trade law that is valid at the given time.
3. Client’s personal information and privacy protection
When a Client is doing business in Wonder SHOP, some information, such as purchase history, will be saved in the customer register. The way this information is handled and what it is used for are stated in the privacy statement on www.jasuwonderworld.com. The Privacy Statement clarifies the Client’s rights and their chances to influence the way their personal information is handled. The Privacy Statement can change if www.jasuwonderworld.com or general legislation changes.
Registering as a Client on Wonder SHOP or ordering products from the online store require the Client to provide www.jasuwonderworld.com at least their name, address, email address and phone number. With business customers, also the business number is required. The information provided by the Client is saved in the customer register of Jasu Wonder World. The Client is responsible for making sure their information is accurate and notify if anything about their personal information changes.
Jasu Wonder World is responsible for the proper treating of the Clients’ personal information. This information is used to maintain the relationship between Wonder SHOP and the Client, and other justified usages, such as direct marketing.
Jasuwonderworld.com uses cookies to ensure a customer friendly experience on the website. A cookie is a small text file that the browser saves in the Client’s device. Cookies must be accepted in order to fully use www.jasuwonderworld.com website.
4. Registering as a Client and account creation
By filling a registration form on www.jasuwonderworld.com the Client creates their own personal account that they can access with their account name and password.
The Client is responsible for protecting their account name and password so that no one else can have an access to their account or use it. The Client is responsible for all the orders and payments made through their account.
The client can get their account removed anytime. This can be done by sending a removal request to
5. Placing an order
When placing an order on Wonder SHOP the order is confirmed once the Client’s payment has been verified. The order confirmation shows the confirmed purchases the Client has made. Wonder SHOP reserves the right to reject any order.
Wonder SHOP reserves the right to reject the Client’s order and to cancel the Client’s order in any state of shipping and handling process. It does not matter whether the order confirmation or shipping confirmation has been sent. In case there are specific products that are out of stock, Wonder SHOP can cancel the order only for their part. Canceling or rejecting an order comes with no consequences to Wonder SHOP. Wonder SHOP has to make the cancellation/rejection of the order within seven (7) days following the order confirmation.
Notice that special conditions apply to the purchase of original paintings (see 15. “Conditions for purchasing an original painting”)
6. The pricing of the products
The prices of the products of Wonder SHOP are seen on www.jasuwonderworld.com website in the products’ information at the moment an order is being placed. The prices include value-added tax, unless stated otherwise. The prices can change anytime except in a case of predetermined campaign that has a certain start and end date. The product prices do not include any shipping fees.
In case of a sales campaign, the special offers are valid only during the given period of time, presuming there are products in stock. If the products on sale run out of stock and are not available, Wonder SHOP is not required to ship the products in question or replace them with any other product.
Wonder SHOP has the right to cancel or correct any order if products have been sold with an inaccurate price due to a mistake in pricing or any other error. Wonder SHOP also has the right to cancel or correct the order if a wrong product has been shipped, the number of products shipped is incorrect or any other such error happens. Wonder SHOP can also cancel an order if it turns out a product on sale is being purchased in large quantities for reselling. Cancelling or correcting an order this way comes with no consequences to Wonder SHOP. Wonder SHOP has to make the cancellation/correction of the order within seven (7) days following the order confirmation.
7. Making a payment
To pay for an order, Wonder SHOP provides several different ways to make a payment. All the payment methods available are visible on Wonder SHOP when placing an order. Wonder SHOP only provides payment methods that are reliable and trustworthy.
8. Shipping
To ship the orders, Wonder SHOP uses Finnish postal service (Posti Group Oyj). The shipping fee is added to the price of the order. The cost of shipping is displayed when confirming an order, before the payment is being made.
The delivery time of an order may vary depending on the availability of certain products. If the Client has ordered an item that is not available, Wonder SHOP can cancel the order without any consequences. Such situation may occur when there’s a sales campaign with a limited amount of the product available, there’s an incorrect number of products shown in stock due to a mistake, or there is a problem with the delivery of a product that Wonder SHOP is not in control of.
An order can be shipped in several different parts in case Wonder SHOP sees it appropriate. Wonder SHOP can deliver the items available immediately and the rest of the order later, when the remaining items are available. Wonder SHOP can also postpone the shipping up to a week without notifying the Client in order to produce all the products needed to ship the order. In case the wait is longer than a week (7 days) Wonder SHOP will send a notification to the Client to inform them about the delay.
Wonder SHOP is not liable for the delay or any other damage caused by force majeure. For Wonder SHOP, force majeure is considered such unpredictable situation or change of circumstances, that is completely outside of its control.
9. Returning or replacing an order
The Client has 14 days after receiving the order to replace it. Once an order has been made on Wonder SHOP, it can only be replaced, not returned and refunded. When replacing a product the Client is responsible for paying the cost of the shipping. Replacing a product can only happen if the product is in perfect condition, unused and undamaged. When replacing a product, the Client has to provide a receipt or other similar proof of the purchase. The product must be shipped immediately after informing Jasu Wonder World (
Ahkiomaantie 6 B 29
96300 Rovaniemi
Finland
phone number (if needed) is +358 469389546
An order cannot be cancelled, or a product cannot be replaced, when it is something that has been custom-made for the Client. Such products are for example original artworks and commissions, gift cards and custom-made products where text or other material has been added to the product according to the Client’s request, or the product’s size differs from the options available on Wonder SHOP.
When replacing a product, the Client is responsible for making sure the product is packed in a way that ensures the product arriving safely and undamaged back to Jasu Wonder World. Jasu Wonder World is not required to replace a product that has been damaged during shipping due to insufficient packing. The Client should keep all the documents considering their purchased item until Jasu Wonder World has replaced it.
10. Warranty and liability for errors
The warranty of Wonder SHOP only covers errors in the material of an item and errors that have occurred in the production of an item. The warranty doesn’t cover errors caused by improper use of an item. The Client needs to provide a receipt or other similar proof of their purchase when claiming warranty.
The Client is liable for immediately informing Jasu Wonder World about an error in the product they’ve received. Jasu Wonder World is liable for delivering another, faultless product to the Client. A notice of an error has to be sent to
If an error in a product causes the Client any inconvenience due to them not being able to use or have the product, this will come with no consequences to Wonder SHOP. Wonder SHOP has the right to cancel or correct any order according to these general terms and conditions.
11. Exceptions in terms and conditions with business customers
With business customers Jasu Wonder World's liability for errors is limited to the price of the products ordered. Wonder SHOP is not liable for consequential damages such as loss of income. For business customers, consumer protection legislation is not applied. Thus, such parts in these terms and conditions that refer to consumer protection legislation do not apply to business customers.
12. Force majeure
Wonder SHOP is released from the obligations stated in these general terms and conditions if it encounters force majeure. Wonder SHOP is not liable for any inconvenience caused to the Client as a result of Wonder SHOP not being able to carry out the obligations stated in these terms and conditions due to a force majeure. For Wonder SHOP, force majeure is considered such unpredictable situation or change of circumstances, that is completely outside of its control.
13. Changes to the services and to these terms and conditions
Jasu Wonder World can alter the website www.jasuwonderworld.com or its contents or these general terms and conditions if necessary. The terms and conditions that are valid are available on Wonder SHOP at the time of placing an order.
14. Dispute resolution
All disputes considering this contract that cannot be resolved by negotiating are settled in the court of domicile of Jasu Wonder World. For a regular customer whose permanent residence is Finland, the court of domicile can also be that of the customer’s.
Regular customer can also contact the consumer protection or take the dispute to Consumer Disputes Board.
15. Conditions for purchasing an original artwork
The Client becomes the owner of an original artwork once they’ve paid its full price. By paying this full price, the Client agrees on these conditions for purchasing an original artwork.
Having paid the full price of an original artwork, the Client becomes the owner of the specific piece of art but does not own its copyrights. The Client has no right to copy or duplicate the artwork for any such monetary or promotion purposes, that would in any way help them achieve any financial benefit. This right belongs only to the Artist (Jasmine Hintsala), who remains the sole owner of the copyrights of the sold artwork.
The Client can purchase the full copyrights of an artwork. This is done by a separate agreement. The Client will receive a document signed by the Artist (Jasmine Hintsala) to prove the copyrights have been given away.
As the owner of an original artwork, the Client has the right to sell the original piece.
The Client can take photos of the original artwork for private matters only. All photographs meant for such monetary or promotion purposes, that would in any way help the Client achieve any financial benefit, are forbidden. This right belongs only to the Artist (Jasmine Hintsala), who remains the sole owner of the copyrights of the sold artwork.
When the full price of an artwork has been paid, the deal cannot be cancelled and there is no chance for refund. An original artwork cannot be replaced within 14 days of receiving but the deal is binding.
In case the price of an original artwork is being paid in installments, there is no chance for refund. No refund will be issued even if the full price of the painting is never paid and the ownership of the original artwork remains with the Artist (Jasmine Hintsala). If you want to settle a contract for paying an original artwork in installments, contact the Artist via email
If the Client violates these conditions, they are liable to pay the Artist (Jasmine Hintsala) three times the amount of money they paid for the original artwork. In addition, if the Client has made money using the original artwork against this contract, they are liable to pay this amount fully to the Artist (Jasmine Hintsala).
